The Oliver McGowan Mandatory Training Tier 2
ACI Training & Consultancy is proud to be an approved provider of The Oliver McGowan Mandatory Training Tier 2. This recognised programme supports staff working in health and social care to understand learning disability and autism, improve communication and strengthen person centred care. Our trainers provide engaging sessions that build confidence, insight and practical capability.
We offer both Tier 1 part one (e-learning) and fully delivered Tier 2 training. Whether you are upskilling a single service or coordinating multi site delivery, we work with you to plan, deliver and evidence training in a way that fits your organisation.
Private courses can be run for our team, or click here to book onto one of our Open Courses
What is The Oliver McGowan Mandatory Training?
The Oliver McGowan Mandatory Training ensures that everyone in health and social care has the right level of understanding about learning disability and autism. It helps teams make reasonable adjustments, reduce health inequalities and provide safer, more compassionate support.
This training is shaped by lived experience. It focuses on real stories and practical understanding rather than tick box learning, helping staff gain the confidence and insight they need in everyday practice.
What ACI Training & Consultancy Delivers
Tier 1 part one and Tier 2 training
We provide Tier 1 Part One e learning (free to access via our website through the eLfH platform) and fully facilitated Tier 2 part 2 training sessions, delivered as a practical one day course. This ensures every staff member receives the level of training appropriate to their role. Tier 1 Part One offers essential awareness, while Tier 2 provides deeper, applied learning for those delivering direct care.
Lived experience co delivery
Our Tier 2 delivery includes co trainers with lived experience of both learning disability and autism, offering real perspectives and meaningful insight. This makes the training impactful and memorable.
Flexible delivery formats
We deliver practical, one day Tier 2 training across the UK, arranging locations that suit you when you have enough staff requiring training. Alternatively, you can access our scheduled open courses. We also offer free Tier 1 Part One e learning through the eLfH platform via our website. This flexible approach gives you choice and helps minimise service disruption.
Evidence for compliance
You receive attendance records, learning outcomes and feedback summaries to support inspection readiness and internal reporting.
Who Should Attend
Most roles within health and social care require The Oliver McGowan Mandatory Training. This includes staff in regulated services, community care, clinical settings, supported living, residential care and other direct support environments.
Benefits of Choosing ACI Training & Consultancy
Better outcomes for people and families
Staff learn how to adapt communication, understand individual needs and reduce distress or risk through reasonable adjustments.
Stronger workforce culture
Training helps build confidence and supports retention by giving people the tools they need to provide safe, compassionate care.
Clear assurance and governance
We provide structured pathways, consistent delivery and evidence that meets regulatory expectations.
How We Work With You
Step 1 - Understand your services
We begin by learning about your organisation, your teams and your operational requirements.
Step 2 - Plan a sensible rollout
We work with you to sequence cohorts and choose delivery formats, dates and locations that best support your workforce needs, including e learning for Tier 1 Part One and practical, in person sessions for Tier 2 Part Two.
Step 3 - Deliver engaging sessions
Our training is interactive, respectful and accessible, with space for questions and reflection.
Step 4 - Capture impact
You receive completion records and recommendations to support ongoing improvement.
Booking The Oliver McGowan Mandatory Training
If you would like to discuss Tier 1 part one or Tier 2 delivery for your teams, get in touch with ACI Training & Consultancy. We can provide quotations, schedules and guidance on the right level of training for your organisation.
Common Questions About This Training
How do I book The Oliver McGowan Mandatory Training?
You can email us or call our friendly and helpful Training Team. We will confirm dates, numbers and delivery options.
What is the difference between Tier 1 part one and Tier 2?
Tier 1 part one is awareness level. Tier 2 is for staff delivering direct care and requires more in depth learning.
Can you deliver training across multiple sites?
Yes, we support regional planning and phased cohorts.
Do you provide compliance evidence?
Yes. Certificates, attendance records and learning outcomes are included.
Can training be tailored to our service?
Yes. We use scenarios relevant to your teams and settings.
Do you offer refresher training?
Yes. Annual refreshers and onboarding pathways can be arranged.
.jpg)
Our Training Services
- ACI Care Training Academy
- Course Directory
- Distance Learning
- Face to Face Training
- Mental Health First Aid
- Nurse Participatory Training
- Online Training
- Paediatric First Aid Level 3
- Practical Training Sessions
- Oliver McGowan Training Tier 2
- All Wales NHS Manual Handling Passport
- All Wales NHS Violence and Aggression Passport
- Training Courses for Compliance Staff
- Care Home & Domiciliary Care Training
- Train The Trainer
- Upcoming Courses - ACI Care Training Academy
Frequently Asked Questions About Oliver McGowan Tier 2 Training
What is The Oliver McGowan Mandatory Training Tier 2 and who is it for?
Tier 2 is the face-to-face, one‑day part of The Oliver McGowan Mandatory Training designed for staff who provide direct care or support to autistic people or people with a learning disability; ACI Training & Consultancy delivers this training with experts by lived experience alongside subject specialists to make the learning practical and impactful.
Do I still need the e‑learning if I’m booking Tier 2 with ACI?
Yes - everyone must complete the official e‑learning (part 1) before attending the Tier 2 face‑to‑face session; ACI supports you to plan cohorts and delivery so staff complete the required sequence and you can evidence compliance.
How does ACI deliver Tier 2 training across different sites or teams?
We can deliver in person at your location anywhere in the UK, or place individuals onto scheduled open courses, minimising service disruption while keeping the standardised Tier 2 format.
How does this training help with CQC and the Oliver McGowan code of practice?
The government’s code of practice confirms CQC‑registered providers must ensure staff receive learning disability and autism training appropriate to role; ACI gives you attendance records, learning outcomes and feedback summaries to evidence compliance and inspection readiness.
What makes ACI’s Tier 2 sessions effective for frontline staff?
They’re co‑delivered with trainers who have lived experience of both learning disability and autism, bringing real stories, communication strategies and reasonable‑adjustment examples that build confidence for everyday practice.
Can ACI help me decide who needs Tier 1 vs Tier 2?
Yes - Tier 1 is awareness for staff who need general understanding, while Tier 2 is for roles providing direct care; we’ll map roles, plan cohorts and schedule delivery so each person completes the right tier in the correct order.
What Our Customers Are Saying
ACI delivered our mandatory training on-site, and the team loved the hands-on approach. Everything was tailored to our policies, and the trainer was fantastic.
The face-to-face sessions were practical and engaging. Our staff left feeling confident and fully compliant. Highly recommend ACI for in-person training.
Booking was easy, and the training was delivered exactly when we needed it. Certificates were issued promptly, which helped with our CQC audit.
We needed paediatric first aid for our Early Years team, and ACI made it stress-free. The trainer was knowledgeable and approachable—great experience!
Our dental practice team really valued the medical emergencies training. It was clear, practical, and CPD-accredited. We’ll definitely book again.
