All Wales NHS Manual Handling Passport
Creating a safe working culture starts with consistent, high quality manual handling training. The All Wales Manual Handling Passport Scheme provides a national standard so organisations can evidence competence, reduce injury risk and meet legal responsibilities. ACI Training & Consultancy delivers a blended, practical pathway to full Passport compliance that supports Healthcare Agencies, Complex Care Providers, Care Homes, Domiciliary Care Providers, Education including Early Years, Dental Practices, Doctors and GPs, Private Hospitals and Aesthetics Clinics.
What the All Wales Manual Handling Passport covers
The Wales Passport Scheme ensures everyone receives the same level of training and assessment. Key learning areas include safer handling principles, ergonomics, spine anatomy, current legislation, organisational policy, communication, manual handling risk assessment, inanimate load handling, bed mobility, slide sheets, assisting standing and walking, managing a fallen person, hoisting, sling application, environmental checks and preventing unsafe practice.
This framework helps teams move and handle people and loads safely, consistently and confidently.
ACI’s blended pathway to Passport compliance
Step 1 — Online theory (Modules A and B)
Learners complete online modules before attending practical training. Topics include:
- Safer handling principles and ergonomics
- UK legislation and local policies
- Anatomy and physiology of the spine
- Risk assessment methods
- Communication and teamwork
- Inanimate load handling theory
Step 2 — One day face to face practical (Modules B to F)
Delivered by experienced instructors following the official Wales Passport module structure. The day includes:
- Lifting, carrying, pushing and pulling
- Bed mobility and slide sheet use
- Supporting sitting, standing and walking
- Managing a fallen person safely
- Hoisting and correct sling selection
- Environmental checks and unsafe practice prevention
This approach ensures each learner completes all required theory and practical assessments to meet Wales Passport standards.
Who this training is for
Healthcare Agencies and Complex Care
Equip staff quickly with nationally recognised Passport evidence. Ideal for locum, bank and support workers who need portable, consistent training records.
Care Homes and Domiciliary Care Providers
Improve safety, reduce injury risk and support compliance with inspection bodies. Training reflects real residential and home care environments.
Education and Early Years
Adapted manual handling techniques for classrooms, nurseries, SEN environments and early years settings. Focus on child centred handling and safe equipment use.
Dental Practices, Doctors and GPs
Posture, transfer techniques and inanimate load handling tailored to small clinical rooms, repetitive tasks and patient movement in primary care.
Private Hospitals
Ideal for theatres, outpatient services and ward based teams. Reinforces safe patient positioning, use of equipment and governance requirements.
Aesthetics Clinics
Support safe client positioning, couch adjustments, equipment handling and strain reduction for staff carrying out repetitive procedures.
Why choose ACI Training & Consultancy
- Fully aligned to the All Wales Manual Handling Passport Scheme
- Blended model saves classroom hours and speeds up deployment
- CPD accredited training suitable for new starters and refreshers
- Delivered UK wide or at our Care Academy in Chepstow
- Practical scenarios tailored to your sector and environment
- Clear assessment, documentation and competency sign off
Relevant search terms customers use include All Wales Manual Handling Passport, manual handling training Wales, safer patient handling training, NHS manual handling compliance and manual handling risk assessment Wales. You may also hear moving and handling training Wales, hoist training Wales and blended manual handling courses.
Course formats and booking options
Delivery options
- Training at your location anywhere in Wales or the UK
- Sessions at ACI’s Care Academy in Chepstow
- Flexible scheduling including weekends and evenings
Group sizes and assessment
We welcome small groups and large teams. Each learner is assessed against the Passport modules with certificates and training records provided.
Refresher training
We offer tailored updates for teams who need annual refreshers, return to work assessments or training for new equipment.
What your team will learn and evidence
- Completing dynamic and formal manual handling risk assessments
- Practical safer handling techniques to reduce injury risk
- Correct hoist, sling and slide sheet use
- How to identify and stop unsafe practice
- Documentation that supports NHS manual handling compliance
Answers to Quick Questions we are often asked
What is the Wales Manual Handling Passport and who needs it?
It is a national standard used across Wales to evidence safer manual handling competence. Many healthcare and care based organisations expect staff to hold it.
Can the full Passport be done in one day?
Yes. Online theory is completed beforehand, followed by one full day of practical modules and assessments.
Do you deliver training outside Wales?
Yes. ACI Training & Consultancy provides delivery across Wales and the UK, or you can send learners to our Care Academy in Chepstow.
Is the training suitable for non NHS settings?
Yes. We tailor scenarios and examples for sectors such as Dental, Education, Aesthetics, Primary Care and private clinical environments.
Do staff receive certificates and assessment records?
Yes. We provide certificates and all documentation needed for audits, inspections and client requirements.
How often should staff refresh their Passport?
Many organisations choose annual updates, though frequency may increase where risks or roles change.
Ready to align your team with the All Wales Manual Handling Passport?
Contact ACI Training & Consultancy to arrange onsite delivery, blended learning or group bookings across Wales and the UK.
Email: bookings@acitrainingandconsultancy.co.uk
Telephone: 01291 624451
Tier 1 part one and Tier 2 training
We deliver Tier 1 part one e-learning and fully facilitated Tier 2 sessions, ensuring each staff member receives training appropriate to their role. Tier 1 part one provides essential awareness, while Tier 2 supports those delivering direct care with deeper, applied learning.
Lived experience co delivery
Our Tier 2 delivery includes co trainers with lived experience of both learning disability and autism, offering real perspectives and meaningful insight. This makes the training impactful and memorable.
Flexible delivery formats
We deliver training in person across the UK, virtually for dispersed teams, or through scheduled open courses. This gives you choice and helps you minimise service disruption.
Evidence for compliance
You receive attendance records, learning outcomes and feedback summaries to support inspection readiness and internal reporting.
Who Should Attend
Most roles within health and social care require The Oliver McGowan Mandatory Training. This includes staff in regulated services, community care, clinical settings, supported living, residential care and other direct support environments.
Benefits of Choosing ACI Training & Consultancy
Better outcomes for people and families
Staff learn how to adapt communication, understand individual needs and reduce distress or risk through reasonable adjustments.
Stronger workforce culture
Training helps build confidence and supports retention by giving people the tools they need to provide safe, compassionate care.
Clear assurance and governance
We provide structured pathways, consistent delivery and evidence that meets regulatory expectations.
How We Work With You
Step 1 - Understand your services
We begin by learning about your organisation, your teams and your operational requirements.
Step 2 - Plan a sensible rollout
We help you sequence cohorts and select delivery formats that support your workforce.
Step 3 - Deliver engaging sessions
Our training is interactive, respectful and accessible, with space for questions and reflection.
Step 4 - Capture impact
You receive completion records and recommendations to support ongoing improvement.
Booking The Oliver McGowan Mandatory Training
If you would like to discuss Tier 1 part one or Tier 2 delivery for your teams, get in touch with ACI Training & Consultancy. We can provide quotations, schedules and guidance on the right level of training for your organisation.
Common Questions About This Training
How do I book The Oliver McGowan Mandatory Training?
You can email us or call our friendly and helpful Training Team. We will confirm dates, numbers and delivery options.
What is the difference between Tier 1 part one and Tier 2?
Tier 1 part one is awareness level. Tier 2 is for staff delivering direct care and requires more in depth learning.
Can you deliver training across multiple sites?
Yes, we support regional planning, phased cohorts and blended delivery.
Do you provide compliance evidence?
Yes. Certificates, attendance records and learning outcomes are included.
Can training be tailored to our service?
Yes. We use scenarios relevant to your teams and settings.
Do you offer refresher training?
Yes. Annual refreshers and onboarding pathways can be arranged.
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Our Training Services
- ACI Care Training Academy
- Course Directory
- Distance Learning
- Face to Face Training
- Mental Health First Aid
- Nurse Participatory Training
- Online Training
- Paediatric First Aid Level 3
- Practical Training Sessions
- Oliver McGowan Training Tier 2
- All Wales NHS Manual Handling Passport
- All Wales NHS Violence and Aggression Passport
- Training Courses for Compliance Staff
- Care Home & Domiciliary Care Training
- Train The Trainer
- Upcoming Courses - ACI Care Training Academy
Common Questions About Our Distance Learning Training
What is The Oliver McGowan Mandatory Training Tier 2 and who is it for?
Tier 2 is the face-to-face, one‑day part of The Oliver McGowan Mandatory Training designed for staff who provide direct care or support to autistic people or people with a learning disability; ACI Training & Consultancy delivers this training with experts by lived experience alongside subject specialists to make the learning practical and impactful.
Do I still need the e‑learning if I’m booking Tier 2 with ACI?
Yes - everyone must complete the official e‑learning (part 1) before attending the Tier 2 face‑to‑face session; ACI supports you to plan cohorts and delivery so staff complete the required sequence and you can evidence compliance.
How does ACI deliver Tier 2 training across different sites or teams?
We can deliver in person at your location anywhere in the UK, provide live virtual options for dispersed teams, or place individuals onto scheduled open courses—minimising service disruption while keeping the standardised Tier 2 format.
How does this training help with CQC and the Oliver McGowan code of practice?
The government’s code of practice confirms CQC‑registered providers must ensure staff receive learning disability and autism training appropriate to role; ACI gives you attendance records, learning outcomes and feedback summaries to evidence compliance and inspection readiness.
What makes ACI’s Tier 2 sessions effective for frontline staff?
They’re co‑delivered with trainers who have lived experience of both learning disability and autism, bringing real stories, communication strategies and reasonable‑adjustment examples that build confidence for everyday practice.
Can ACI help me decide who needs Tier 1 vs Tier 2?
Yes - Tier 1 is awareness for staff who need general understanding, while Tier 2 is for roles providing direct care; we’ll map roles, plan cohorts and schedule delivery so each person completes the right tier in the correct order.
What Our Customers Are Saying
ACI delivered our mandatory training on-site, and the team loved the hands-on approach. Everything was tailored to our policies, and the trainer was fantastic.
The face-to-face sessions were practical and engaging. Our staff left feeling confident and fully compliant. Highly recommend ACI for in-person training.
Booking was easy, and the training was delivered exactly when we needed it. Certificates were issued promptly, which helped with our CQC audit.
We needed paediatric first aid for our Early Years team, and ACI made it stress-free. The trainer was knowledgeable and approachable—great experience!
Our dental practice team really valued the medical emergencies training. It was clear, practical, and CPD-accredited. We’ll definitely book again.
