Mental Health First Aid Training

Why choose ACI Training & Consultancy

Sector specific expertise

We specialise in healthcare training and compliance. Your course content, scenarios and resources are adapted to your sector’s realities, from shift patterns and lone working to safeguarding and incident reporting.

Practical skills you can use the same day

Delegates leave with language they can understand, use, step by step support pathways, signposting resources and confidence to act. We focus on early identification, safe conversations and proportionate escalation.

Delivery that fits your service

Onsite training across the UK or live virtual delivery for distributed teams. Weekday, evening and weekend options are available so you minimise disruption to care and clinics.

Evidence for inspection and governance

Training outcomes map to quality frameworks such as staff wellbeing, leadership, culture and safeguarding. You receive attendance records, learning outcomes and a summary you can use for audits and reviews.

Accredited and refresher pathways

Where required, we provide accredited mental health first aid courses and structured refreshers to keep skills current and confidence high.

Who our training is for

Health and social care agencies

Reduce placement risk with robust pre deployment training. Give your locums and temporary staff a consistent approach to wellbeing and escalation across different client sites.

Complex care providers

Support staff who work with individuals living with long term conditions, acquired brain injury, neurodiversity or challenging behaviour. Learn de-escalation and boundaries while protecting staff wellbeing.

Care homes and domiciliary care

Strengthen a culture of compassion and safety. Spot early signs of distress in colleagues, residents or clients, manage difficult conversations with families and know when to escalate for clinical support.

Education and early years

Create psychologically safe classrooms and settings. Understand age appropriate signs, talk to parents and carers, and link to local support while meeting safeguarding duties.

Dental practices, doctors and GPs, private hospitals

Build confident reception and clinical teams that can respond to distressed patients, manage sensitive disclosures and look after their own, and their colleagues' wellbeing in high pressure environments.

Aesthetics clinics

Prepare front of house and practitioners to recognise body image concerns, anxiety and post procedure distress. Use clear signposting and consent aware communication.

Veterinary clinics

Support teams facing emotionally charged situations and compassion fatigue. Learn strategies for difficult conversations and post incident decompression.

Courses we offer

Mental Health First Aider course

A comprehensive programme that develops recognised Mental Health First Aiders in your workplace. Delegates learn how to identify warning signs, listen without judgement, provide initial support and signpost to professional help. Suitable for designated champions or leaders.

Mental health awareness course

A concise, highly practical session for all staff. Covers common conditions, myths versus facts, how to start a conversation and where to get help. Ideal for induction or annual updates.

Workplace mental health training for managers

Gives line managers the confidence to spot early warning signs, make reasonable adjustments, hold supportive return to work conversations and document actions appropriately.

Suicide awareness and crisis response

Teaches sensitive yet direct questioning, immediate safety steps and escalation pathways. Delivered with care and clear boundaries.

Stress, resilience and burnout prevention

Evidence informed strategies to manage workload pressure, build team resilience and create a supportive culture that reduces absence and turnover.

Refresher and top up sessions

Short, focused updates to maintain competence, refresh pathways and reflect on real cases from your service.

Custom and blended options

Mix in person and virtual modules, add e-learning pre work and tailor scenarios to your risk profile, policies and local support routes.

Occupational Health Support Available

This is a service that we offer if required. Please contact us to ask for details.

What you will learn

Recognise

How to notice early changes in mood, behaviour and communication. Understanding common conditions such as anxiety, depression, trauma responses and substance use.

Respond

How to approach a conversation, listen actively, maintain safety and respect confidentiality within policy and law.

Refer

Clear signposting to internal support, NHS and community services. When and how to escalate in an emergency.

Relate

How to look after your own wellbeing, manage boundaries and contribute to a positive, psychologically safe culture.

Delivery, assessment and certification

Training is delivered by experienced facilitators who understand both clinical and non clinical settings. We use scenario based learning, group discussion and skills practice. Assessment is light touch and focused on practical competence. Certificates of completion are provided for your training records, and accredited mental health first aid training can be issued where this is a requirement for your organisation.

Pricing and booking

Tell us your sector, preferred delivery format and number of delegates and we will recommend the most efficient package. We train single services and multi site organisations UK wide. To get dates and a tailored outline, contact ACI Training & Consultancy today.

Answers to the mental health training questions people ask most

What is mental health first aid training?

It is practical training that helps staff notice the signs of mental ill health, start a supportive conversation and guide a person to appropriate help.

How long does a mental health awareness course take?

Introductory awareness can be delivered in a compact session of around two to three hours, with fuller first aider courses taking one or two days depending on your needs.

Is workplace mental health training suitable for small teams?

Yes. We run virtual and onsite sessions for teams of all sizes so you get flexible training without disrupting services.

Do you offer accredited mental health first aid courses?

Yes. Accredited options are available where your organisation requires formally recognised certification.

Can you tailor training for our sector?

Absolutely. We adapt scenarios and resources for agencies, care providers, early years, dental, GPs, private hospitals, aesthetics and veterinary teams.

Do you provide refresher training?

Yes. We offer refresher and annual update sessions to keep skills current and aligned with your policies.

Accessibility, inclusion and safeguarding

Our facilitators create a respectful space for sensitive topics. Materials are available in accessible formats on request. We align to your safeguarding policies and local escalation routes, and we can include content on reasonable adjustments, inclusive language and culturally sensitive care.

Ready to build confidence across your team

If you want mental health training that is warm, evidence informed and genuinely usable the same day, ACI Training & Consultancy is here to help. Share your goals and constraints and we will design the right pathway for your people.