Employer Responsibilities for Oliver McGowan Training
Employers should ensure that staff receive learning disability and autism training appropriate to their role. A clear process should cover role mapping, tier selection, delivery planning, completion evidence, renewal and ongoing review.
Book Oliver McGowan Tier 2 Training
Contact ACI Training & Consultancy to discuss your organisation's requirements or a private course.
1. Map Roles and Responsibilities
Begin with what employees actually do rather than relying only on job titles. Consider whether each person provides direct care, support, assessment or treatment, how often they have contact with autistic people and people with a learning disability, and whether they need to make reasonable adjustments.
Role consideration
Possible training implication
2. Choose the Appropriate Tier
Tier 1 provides general awareness. Tier 2 provides deeper, applied learning for people working directly with patients, clients or service users. Both tiers begin with e-learning, followed by an online interactive session for Tier 1 or a one-day face-to-face session for Tier 2.
3. Plan a Sensible Rollout
A workforce rollout should balance compliance, operational continuity and learner access. Organisations can use open courses for individuals or smaller groups and private sessions where several employees require Tier 2.
- Prioritise staff whose roles carry the greatest direct-care or support responsibilities.
- Complete the e-learning before arranging part-two training.
- Group staff into practical cohorts by role, site or service
- Use phased delivery where releasing a full team at once would affect service continuity.
- Create a route for new starters and employees whose responsibilities change.
4. Keep Clear Evidence
Employers should maintain clear records showing who completed the training, which tier was selected and when it was completed. Attendance information, certificates and learning outcomes can support workforce governance, inspection preparation and internal reporting.
5. Plan Renewal and Review
The suggested renewal period is currently every three years, with further guidance expected from NHS England. Training matrices should remain under review so that renewal arrangements can be adjusted when national guidance changes.
An earlier review may also be appropriate when a person’s role changes, an organisation begins delivering a different service, or learning needs are identified through supervision, incidents or quality improvement.
6. Support Learning After the Course
Training has most value when it influences everyday work. Managers can reinforce learning through team discussions, service reviews, supervision and practical consideration of communication and reasonable adjustments.
How ACI Supports Employers
- Approved Tier 2 delivery
- Open courses for individual delegates
- Private organisational sessions
- UK-wide delivery
- Phased cohorts for multiple sites
- Completion records and training evidence
- Discussion of delivery options based on workforce requirements
Common Questions
Who is responsible for selecting the tier?
The employer should determine appropriate training according to the employee’s role and current guidance.
What records should employers keep?
Keep evidence of the selected tier, completion date, attendance or certificate, and any renewal or refresher arrangements.
Can ACI deliver across several sites?
ACI supports regional planning and phased cohorts for organisations with multiple locations.
When should the training be renewed?
The suggested renewal period is currently every three years. Further guidance is expected from NHS England, so employers should monitor updates.
Talk to ACI About Oliver McGowan Training
ACI can work with your organisation to plan practical Tier 2 delivery for individuals, teams and multi-site workforces.
- Find out more about Oliver McGowan Tier 2 Training
- Book an individual place on a scheduled open course.
Click here to view upcoming open courses. - Arrange private Tier 2 training for your organisation.
Contact us to enquire and book. - Discuss a phased rollout for several teams or locations.
Contact us to enquire and book. - Ask for guidance on the most appropriate training route for your workforce.
Contact our Training team to discuss your needs.
Related Oliver McGowan Resources
Who Needs Oliver McGowan Training?
Find out which roles may require Tier 1 or Tier 2 training and how employers can allocate training appropriately.
Oliver McGowan Tier 1 vs Tier 2
- Understand the key differences between the two training pathways and which is appropriate for different roles.
Is Oliver McGowan Training Mandatory?
- Learn more about current requirements, employer responsibilities and role-appropriate training.
Training for Care Providers
- Specific guidance for care homes, supported living, domiciliary care and community care services.
Training for GP, Dental and Private Healthcare Teams
- Information tailored to patient-facing healthcare settings.
Training for Education and SEND Settings
- Guidance for specialist education environments supporting autistic people and people with a learning disability.
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Related Oliver McGowan Resources
- Oliver McGowan Tier 2 Training
- Who Needs Oliver McGowan Training?
- Oliver McGowan Tier 1 vs Tier 2
- Is Oliver McGowan Training Mandatory?
- Employer Responsibilities
- Training for Care Providers
- Training for GP, Dental and Private Healthcare Teams
- Training for Education and SEND Settings
- Book on an Oliver McGowan Tier 2 Course
Our Training Services
- ACI Care Training Academy
- Course Directory
- Distance Learning
- Face to Face Training
- Mental Health First Aid
- Nurse Participatory Training
- Online Training
- Paediatric First Aid Level 3
- Practical Training Sessions
- Oliver McGowan Training Tier 2
- All Wales NHS Manual Handling Passport
- All Wales NHS Violence and Aggression Passport
- Training Courses for Compliance Staff
- Care Home & Domiciliary Care Training
- Train The Trainer
- Upcoming Courses
Frequently Asked Questions About Oliver McGowan Tier 2 Training
What is The Oliver McGowan Mandatory Training Tier 2 and who is it for?
Tier 2 is the face-to-face, one‑day part of The Oliver McGowan Mandatory Training designed for staff who provide direct care or support to autistic people or people with a learning disability; ACI Training & Consultancy delivers this training with experts by lived experience alongside subject specialists to make the learning practical and impactful.
Do I still need the e‑learning if I’m booking Tier 2 with ACI?
Yes - everyone must complete the official e‑learning (part 1) before attending the Tier 2 face‑to‑face session; ACI supports you to plan cohorts and delivery so staff complete the required sequence and you can evidence compliance.
How does ACI deliver Tier 2 training across different sites or teams?
We can deliver in person at your location anywhere in the UK, or place individuals onto scheduled open courses, minimising service disruption while keeping the standardised Tier 2 format.
How does this training help with CQC and the Oliver McGowan code of practice?
The government’s code of practice confirms CQC‑registered providers must ensure staff receive learning disability and autism training appropriate to role; ACI gives you attendance records, learning outcomes and feedback summaries to evidence compliance and inspection readiness.
What makes ACI’s Tier 2 sessions effective for frontline staff?
They’re co‑delivered with trainers who have lived experience of both learning disability and autism, bringing real stories, communication strategies and reasonable‑adjustment examples that build confidence for everyday practice.
Can ACI help me decide who needs Tier 1 vs Tier 2?
Yes - Tier 1 is awareness for staff who need general understanding, while Tier 2 is for roles providing direct care; we’ll map roles, plan cohorts and schedule delivery so each person completes the right tier in the correct order.
What Our Customers Are Saying
ACI delivered our mandatory training on-site, and the team loved the hands-on approach. Everything was tailored to our policies, and the trainer was fantastic.
The face-to-face sessions were practical and engaging. Our staff left feeling confident and fully compliant. Highly recommend ACI for in-person training.
Booking was easy, and the training was delivered exactly when we needed it. Certificates were issued promptly, which helped with our CQC audit.
We needed paediatric first aid for our Early Years team, and ACI made it stress-free. The trainer was knowledgeable and approachable—great experience!
Our dental practice team really valued the medical emergencies training. It was clear, practical, and CPD-accredited. We’ll definitely book again.
