Oliver McGowan Training for Care Providers
Oliver McGowan Training helps care providers build the knowledge and practical understanding needed to support autistic people and people with a learning disability. Tier 2 is intended for staff who provide direct care or support and is delivered as a one-day, face-to-face session after the required e-learning.
Book Oliver McGowan Tier 2 Training
Contact ACI Training & Consultancy to discuss your organisation's requirements or a private course.
Care Services That May Need Tier 2
- Residential care homes
- Nursing homes
- Domiciliary and home care services
- Supported living services
- Complex care providers
- Community care and outreach teams
- Learning disability and autism services
- Mental health support services
- Respite and day services
- Children’s care and specialist support services
Which Care Roles May Need Tier 2?
Tier 2 may be appropriate for care workers, senior carers, support workers, team leaders, nurses, healthcare assistants, service managers who remain involved in support, and other staff whose work includes direct care, assessment or treatment. Employers should assess the duties of each role rather than making the decision from job title alone.
Why the Training Matters in Care Settings
Communication and understanding
Staff learn to consider how communication methods, sensory differences and individual preferences can affect a person’s experience of care and support.
Reasonable adjustments
The training helps staff recognise when routine processes or environments may need to be adapted so that people can access safer and more appropriate support.
Person-centred support
Lived experience is built into the training, helping teams reflect on how professional behaviour, assumptions and service decisions affect individuals and families.
Health inequalities and diagnostic overshadowing
Tier 2 helps staff understand barriers that can contribute to poorer outcomes, including the risk of attributing symptoms or distress to learning disability or autism without appropriate consideration.
Meeting Employer Responsibilities
Care Quality Commission registered providers in England must ensure staff receive learning disability and autism training appropriate to their role. The Oliver McGowan Mandatory Training is the government’s preferred and recommended training package for health and social care staff.
Open Courses or Private Delivery?
Delivery route
Best suited to
Benefits
Renewal and Workforce Records
The suggested renewal period is currently every three years, with further guidance expected from NHS England. Care providers should keep completion evidence, monitor renewal dates and review training when roles or services change.
Common Questions
Do all care home staff need Tier 2?
Not necessarily. Tier 2 is intended for staff providing direct care or support. Other employees may need Tier 1, depending on their responsibilities.
Is Tier 2 suitable for domiciliary care workers?
It may be appropriate where staff provide direct care or support to autistic people or people with a learning disability. Employers should make a role-based decision.
Can ACI train a whole care team?
Yes. Private organisational delivery can support larger teams, with phased sessions available for multi-site or operationally sensitive services.
Does ACI provide completion evidence?
ACI provides certificates, attendance records and learning outcomes to support training records and internal reporting.
Talk to ACI About Oliver McGowan Training
ACI works with care providers to plan practical delivery that supports workforce requirements while helping services maintain continuity.
- Find out more about Oliver McGowan Tier 2 Training
- Book an individual place on a scheduled open course.
Click here to view upcoming open courses. - Arrange private Tier 2 training for your organisation.
Contact us to enquire and book. - Discuss a phased rollout for several teams or locations.
Contact us to enquire and book. - Ask for guidance on the most appropriate training route for your workforce.
Contact our Training team to discuss your needs.
Related Oliver McGowan Resources
Who Needs Oliver McGowan Training?
Find out which roles may require Tier 1 or Tier 2 training and how employers can allocate training appropriately.
Oliver McGowan Tier 1 vs Tier 2
- Understand the key differences between the two training pathways and which is appropriate for different roles.
Is Oliver McGowan Training Mandatory?
- Learn more about current requirements, employer responsibilities and role-appropriate training.
Employer Responsibilities
- Guidance for managers, compliance leads and training coordinators planning workforce rollout.
Training for GP, Dental and Private Healthcare Teams
- Information tailored to patient-facing healthcare settings.
Training for Education and SEND Settings
- Guidance for specialist education environments supporting autistic people and people with a learning disability.
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Related Oliver McGowan Resources
- Oliver McGowan Tier 2 Training
- Who Needs Oliver McGowan Training?
- Oliver McGowan Tier 1 vs Tier 2
- Is Oliver McGowan Training Mandatory?
- Employer Responsibilities
- Training for Care Providers
- Training for GP, Dental and Private Healthcare Teams
- Training for Education and SEND Settings
- Book on an Oliver McGowan Tier 2 Course
Our Training Services
- ACI Care Training Academy
- Course Directory
- Distance Learning
- Face to Face Training
- Mental Health First Aid
- Nurse Participatory Training
- Online Training
- Paediatric First Aid Level 3
- Practical Training Sessions
- Oliver McGowan Training Tier 2
- All Wales NHS Manual Handling Passport
- All Wales NHS Violence and Aggression Passport
- Training Courses for Compliance Staff
- Care Home & Domiciliary Care Training
- Train The Trainer
- Upcoming Courses
Frequently Asked Questions About Oliver McGowan Tier 2 Training
What is The Oliver McGowan Mandatory Training Tier 2 and who is it for?
Tier 2 is the face-to-face, one‑day part of The Oliver McGowan Mandatory Training designed for staff who provide direct care or support to autistic people or people with a learning disability; ACI Training & Consultancy delivers this training with experts by lived experience alongside subject specialists to make the learning practical and impactful.
Do I still need the e‑learning if I’m booking Tier 2 with ACI?
Yes - everyone must complete the official e‑learning (part 1) before attending the Tier 2 face‑to‑face session; ACI supports you to plan cohorts and delivery so staff complete the required sequence and you can evidence compliance.
How does ACI deliver Tier 2 training across different sites or teams?
We can deliver in person at your location anywhere in the UK, or place individuals onto scheduled open courses, minimising service disruption while keeping the standardised Tier 2 format.
How does this training help with CQC and the Oliver McGowan code of practice?
The government’s code of practice confirms CQC‑registered providers must ensure staff receive learning disability and autism training appropriate to role; ACI gives you attendance records, learning outcomes and feedback summaries to evidence compliance and inspection readiness.
What makes ACI’s Tier 2 sessions effective for frontline staff?
They’re co‑delivered with trainers who have lived experience of both learning disability and autism, bringing real stories, communication strategies and reasonable‑adjustment examples that build confidence for everyday practice.
Can ACI help me decide who needs Tier 1 vs Tier 2?
Yes - Tier 1 is awareness for staff who need general understanding, while Tier 2 is for roles providing direct care; we’ll map roles, plan cohorts and schedule delivery so each person completes the right tier in the correct order.
What Our Customers Are Saying
ACI delivered our mandatory training on-site, and the team loved the hands-on approach. Everything was tailored to our policies, and the trainer was fantastic.
The face-to-face sessions were practical and engaging. Our staff left feeling confident and fully compliant. Highly recommend ACI for in-person training.
Booking was easy, and the training was delivered exactly when we needed it. Certificates were issued promptly, which helped with our CQC audit.
We needed paediatric first aid for our Early Years team, and ACI made it stress-free. The trainer was knowledgeable and approachable—great experience!
Our dental practice team really valued the medical emergencies training. It was clear, practical, and CPD-accredited. We’ll definitely book again.
