Care Quality Commission registered health and social care providers in England must ensurethat staff receive learning disability and autism training appropriate to the role. The Oliver McGowan Mandatory Training is the government’s preferred and recommended training package for supporting providers to meet this requirement.
Book Oliver McGowan Tier 2 Training
Contact ACI Training & Consultancy to discuss your organisation's requirements or a private course.
The Health and Care Act 2022 introduced the statutory training requirement. The Oliver McGowan code of practice sets standards for Care Quality Commission registered providers, including expectations about training content and delivery. The code became final on 6 September 2025.
The requirement is role appropriate. It does not mean that every person must automatically complete Tier 2. Employers should decide whether Tier 1 or Tier 2 best aligns with the employee’s duties.
The statutory requirement applies to health and social care providers registered with the Care Quality Commission in England. This can include services such as hospitals, GP practices, dental services, clinics, care homes, home care agencies, mental health services and community-based services where regulated activities are provided.
The Oliver McGowan Mandatory Training is described by the government as its preferred and recommended training package for health and social care staff. Providers should use the code of practice and current regulatory guidance when confirming how they will meet their responsibilities.
The statutory requirement described above is for Care Quality Commission registered health and social care providers in England. Other organisations may still find Oliver McGowan Training valuable where staff work directly with autistic people and people with a learning disability, provide personal care or support inclusion and accessibility.
Non-healthcare organisations should describe the training as relevant or beneficial where appropriate. They should not assume that the health and social care statutory requirement applies to every employee or setting.
The suggested renewal period is currently every three years. Further guidance is expected from NHS England. Employers should therefore monitor current guidance and keep their training matrix under review rather than treating the renewal period as permanently fixed.
Tier 2 is intended for people who provide direct care or support. Employers should confirm the appropriate tier through a role-based assessment.
The statutory requirement applies where the provider is registered with the Care Quality Commission to deliver regulated health or social care activities. The training selected for individual staff should be appropriate to their role.
The statutory requirement discussed on this page applies to Care Quality Commission registered health and social care providers in England. A school or SEND setting may choose the training where it is relevant, but should not assume the same statutory position applies.
No. Organisations should refer to current government, NHS England and regulatory guidance when confirming their legal and compliance responsibilities.
ACI is an approved provider of Oliver McGowan Tier 2 Training and can support organisations with open course places, private delivery and multi-site rollout planning.
Tier 2 is the face-to-face, one‑day part of The Oliver McGowan Mandatory Training designed for staff who provide direct care or support to autistic people or people with a learning disability; ACI Training & Consultancy delivers this training with experts by lived experience alongside subject specialists to make the learning practical and impactful.
Yes - everyone must complete the official e‑learning (part 1) before attending the Tier 2 face‑to‑face session; ACI supports you to plan cohorts and delivery so staff complete the required sequence and you can evidence compliance.
We can deliver in person at your location anywhere in the UK, or place individuals onto scheduled open courses, minimising service disruption while keeping the standardised Tier 2 format.
The government’s code of practice confirms CQC‑registered providers must ensure staff receive learning disability and autism training appropriate to role; ACI gives you attendance records, learning outcomes and feedback summaries to evidence compliance and inspection readiness.
They’re co‑delivered with trainers who have lived experience of both learning disability and autism, bringing real stories, communication strategies and reasonable‑adjustment examples that build confidence for everyday practice.
Yes - Tier 1 is awareness for staff who need general understanding, while Tier 2 is for roles providing direct care; we’ll map roles, plan cohorts and schedule delivery so each person completes the right tier in the correct order.
ACI delivered our mandatory training on-site, and the team loved the hands-on approach. Everything was tailored to our policies, and the trainer was fantastic.
The face-to-face sessions were practical and engaging. Our staff left feeling confident and fully compliant. Highly recommend ACI for in-person training.
Booking was easy, and the training was delivered exactly when we needed it. Certificates were issued promptly, which helped with our CQC audit.
We needed paediatric first aid for our Early Years team, and ACI made it stress-free. The trainer was knowledgeable and approachable—great experience!
Our dental practice team really valued the medical emergencies training. It was clear, practical, and CPD-accredited. We’ll definitely book again.