Enhance Your Skills with ACI Training and Consultancy

At ACI Training and Consultancy, we specialise in providing NHS Conflict Resolution Practical Sessions, including Breakaway Techniques Practical via webinar in Horsham. Our expert trainers are dedicated to equipping healthcare professionals with the skills needed to manage and resolve conflicts effectively.

Why Choose Our Webinar?

Our Conflict Resolution Practical Sessions are designed to be interactive and engaging, ensuring that participants gain practical experience in a safe and controlled environment. Delivered via webinar, our sessions offer the flexibility to learn from anywhere, without compromising on the quality of training.

Key Features of Our Training

• ‍Expert Trainers: Our sessions are led by experienced healthcare trainers who bring real-world insights and practical knowledge.

• ‍Interactive Learning: Engage in practical exercises and scenarios that mirror real-life conflict situations.

• ‍Breakaway Techniques: Learn essential breakaway techniques to safely disengage from physical confrontations.

• ‍Convenient Webinar Format: Participate in our training sessions from the comfort of your home or workplace.

Who Should Attend?

Our training is ideal for healthcare professionals, including nurses, doctors, and administrative staff, who are likely to encounter conflict situations in their roles. Whether you are looking to enhance your skills or seeking a refresher course, our sessions are tailored to meet your needs.

Book Your Session Today

Don't miss the opportunity to enhance your conflict resolution skills. Book your NHS Conflict Resolution Practical Session Including Breakaway Techniques Practical via Webinar in Horsham today and take the first step towards a safer and more effective workplace.

About ACI's NHS Conflict Resolution Practical Session Including Breakaway Techniques Practical via Webinar

This refresher course is suitable for healthcare professionals and other individuals who require a Conflict Resolution practical session.

This course includes a practical session and assessment, delivered over live webinar with one of our experienced healthcare trainers. A booklet to support learning, will be sent out after the course.

Attendees will need to provide appropriate ID at the start of the session and must be in a private quiet space.

This course is mapped and aligned to the UK CSTF (Skills For Health).

The following areas will be covered on the course:

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• Identify the main areas of work and the objectives of NHS Protect
• Explain the role of the Security Management Director, Local Security Management Specialist and Area Security Management Specialist
• Describe the common causes of conflict and identify the different stages of conflict
• Learn from their own experience of conflict situations to develop strategies to reduce the opportunity for conflict in the future
• Describe two forms of communication
• Indicate the level of emphasis that can be placed on verbal and non-verbal communication during a conflict situation
• Understand the impact that cultural differences may have in relation to communication
• Identify the causes of communication break down and the importance of creating conditions for communication to succeed
• Utilise three communication models that would assist in dealing with different levels of conflict
• Recognise the behavioural pattern of individuals during conflict
• Recognise the warning and danger signals displayed by individuals during a conflict situation including the signs that may indicate the possibility of physical attack
• Identify the procedural and environmental factors affecting conflict situations and recognise their importance in decision making
• Understand the importance of keeping a safe distance in conflict situations
• Summarise the methods and actions appropriate for conflict situations bearing in mind that no two situations are same
• Explain the use of ‘reasonable force’ as described in law and its limitations and requirements
• Identify the range of support, both short and long-term, available to those affected by a violent incident
• Understand the need to provide support to those directly affected by a violent incident and the wider organisational benefits of this.
• Demonstration and practical use of breakaway techniques

We have a very easy to use online booking system, with live availability of courses.