Enhance Your Skills with ACI Training and Consultancy

At ACI Training and Consultancy, we specialise in delivering comprehensive NHS Conflict Resolution Practical Sessions, including Breakaway Techniques Practical via webinar in High Wycombe. Our expert trainers are dedicated to equipping healthcare professionals with the essential skills to manage and resolve conflicts effectively.

Why Choose Our Conflict Resolution Practical Sessions?

Our sessions are designed to meet the specific needs of healthcare professionals, ensuring that you gain practical, hands-on experience in a safe and controlled environment. Here’s what you can expect:

• ‍Expert-Led Training: Learn from experienced trainers who understand the unique challenges faced by healthcare professionals.

• ‍Interactive Webinars: Participate in live, interactive webinars that allow you to practice techniques in real-time.

• ‍Comprehensive Curriculum: Covering all aspects of conflict resolution, including verbal and non-verbal communication, de-escalation strategies, and breakaway techniques.

Key Features of Our Training

• ‍Live Webinars: Engage in practical sessions from the comfort of your location, with real-time feedback and guidance.

• ‍Breakaway Techniques: Master the skills needed to safely disengage from physical confrontations.

• ‍Conflict Resolution Strategies: Develop effective strategies to manage and resolve conflicts, enhancing your professional capabilities.

Benefits of Our Training

• ‍Improved Safety: Learn techniques to protect yourself and others in potentially violent situations.

• ‍Enhanced Communication: Improve your ability to communicate effectively in high-stress environments.

• ‍Professional Development: Gain valuable skills that contribute to your professional growth and effectiveness.

About ACI's NHS Conflict Resolution Practical Session Including Breakaway Techniques Practical via Webinar

This refresher course is suitable for healthcare professionals and other individuals who require a Conflict Resolution practical session.

This course includes a practical session and assessment, delivered over live webinar with one of our experienced healthcare trainers. A booklet to support learning, will be sent out after the course.

Attendees will need to provide appropriate ID at the start of the session and must be in a private quiet space.

This course is mapped and aligned to the UK CSTF (Skills For Health).

The following areas will be covered on the course:

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• Identify the main areas of work and the objectives of NHS Protect
• Explain the role of the Security Management Director, Local Security Management Specialist and Area Security Management Specialist
• Describe the common causes of conflict and identify the different stages of conflict
• Learn from their own experience of conflict situations to develop strategies to reduce the opportunity for conflict in the future
• Describe two forms of communication
• Indicate the level of emphasis that can be placed on verbal and non-verbal communication during a conflict situation
• Understand the impact that cultural differences may have in relation to communication
• Identify the causes of communication break down and the importance of creating conditions for communication to succeed
• Utilise three communication models that would assist in dealing with different levels of conflict
• Recognise the behavioural pattern of individuals during conflict
• Recognise the warning and danger signals displayed by individuals during a conflict situation including the signs that may indicate the possibility of physical attack
• Identify the procedural and environmental factors affecting conflict situations and recognise their importance in decision making
• Understand the importance of keeping a safe distance in conflict situations
• Summarise the methods and actions appropriate for conflict situations bearing in mind that no two situations are same
• Explain the use of ‘reasonable force’ as described in law and its limitations and requirements
• Identify the range of support, both short and long-term, available to those affected by a violent incident
• Understand the need to provide support to those directly affected by a violent incident and the wider organisational benefits of this.
• Demonstration and practical use of breakaway techniques

We have a very easy to use online booking system, with live availability of courses.