ACI Care Training Academy

Looking to sharpen your skills or keep your team up to date with the latest in healthcare training? The ACI Care Training Academy in Chepstow is your go-to destination.

Our purpose-built Care Training Academy in Chepstow, South Wales offers a focused, hands-on learning environment for up to 12 participants per session - ideal for meaningful interaction and personalised support.

Whether you're a Healthcare Locum Agency, Complex Care provider, Early Years Education provider, Dental or Medical practice, Veterinary clinic or healthcare professional, our courses are designed with you in mind.

Upcoming Courses - December 2025 to March 2026

We offer a wide range of hands-on, expert-led training sessions. Each course is designed to support your professional development and enhance the quality of care you provide. Here’s what’s coming up:

Clinical & Care Skills‍

Bowel Care for Carers (including the use of suppositories and enemas)

- Thursday, 5 March 2026 10am-1pm and 2pm-5pm

> Find out more about this course

> Book your place

Observation Skills for Carers (3h, includes record keeping, covers taking temperatures, pulses and blood sugar)

- Friday 20th February 2026

> Find out more about this course

> Book your place

Understanding Diabetes (including usage of insulin pen)

- Wednesday, 25 February 2026, 10am-1pm and 2pm-5pm

> Find out more about this course

> Book your place

PEG Feeding

> Contact us for details of the next course

> Find out more about this course

Phlebotomy

- Monday, 30 March 2026

> Find out more about this course

Medication Administration for Care Workers

- Thursday, 29 January 2026

> Find out more about this course

> Book your place

Emergency & Safety Training

Emergency First Aid At Work Level 2

- Friday, 16 January 2026

- Thursday, 12 February 2026

- Wednesday, 18 March 2026

> Find out more about this course

> Book your place

Manual Handling of People for Carers and Nurses - All Wales Passport

- Thursday, 18 December 2025

- Thursday, 8 January 2026

- Thursday, 26 March 2026

> Find out more about this course

> Book your place

Basic Life Support (with AED)

> Available on request - contact us for details

Specialist & Behavioural Support

Understanding Epilepsy (including Buccal Midazolam)

- Thursday, 12 March 2026

> Find out more about this course

> Book your place

Managing Challenging Behaviour (includes Breakaway Techniques)

- Thursday, 5 February 2026

> Find out more about this course

> Book your place

Instructor-Level Courses

Manual Handling of People (Instructor Course)

> Contact us for details of next courses

> Find out more about this course

Why Choose ACI?

At ACI, we’re passionate about raising the standard of care across the UK. Our training is delivered by qualified nurses and subject matter experts who bring real-world experience to every session. We offer:

Over 50 health and social care courses tailored to all levels of staff

Specialist instructor-led training in:

  • Managing Violence and Aggression (including Breakaway Techniques)
  • Basic Life Support (with AED training
  • Customised courses to meet your organisation’s specific needs

And if Chepstow isn’t convenient? No problem—we can deliver the same high-quality training at your own venue, anywhere in the UK.

Location & Contact

Our academy is located on Bulwark Road, Chepstow, Monmouthshire, NP16 5JN —easy to find and well-equipped for professional development.

Click here for a Location Map on Google Maps

Who we train and how we help

ACI Training & Consultancy’s healthcare training academy equips multi‑sector teams with compliant, practical skills that improve safety, outcomes, and audit readiness. We offer care training courses designed for:

  • Healthcare & Locum Agencies — streamline onboarding, meet framework standards, and upskill temporary and permanent staff.
  • Complex Care Agencies — build confident, competent teams for high‑risk interventions with robust competency assessment.
  • Education (Early Years) — safeguard children and staff, strengthen first aid capability, and embed health & safety across your setting.
  • Dental & Medical (Doctors & GP) — refresh resuscitation, anaphylaxis, immunisation, infection control, information governance, and practice risk management.
  • Veterinary Clinics — improve clinical and non‑clinical safety, radiation compliance, and emergency response.

Book training your way: Online training, Distance Learning, Face to Face training at your venue or at the ACI Care Training Academy in Chepstow, South Wales, plus Train the Trainer.

> Jump to FAQs - Common questions about courses and delivery

Sector‑specific course highlights

Healthcare & Locum Agencies

  • Basic Life Support (BLS), Immediate Life Support (refresher), Anaphylaxis
  • Adult Safeguarding; Child Safeguarding
  • Infection Control; Information Governance; Fire Safety; Health & Safety & Welfare
  • Equality, Diversity & Inclusion; Preventing Radicalisation
  • Manual Handling of People; Load Handling (not people)
  • NHS Conflict Resolution; NHS Counter‑Fraud
  • Occupational Health Requirements for Locums in the NHS
  • Complaints & Lone Working; Record Keeping; Sepsis; Display Screen Equipment

Complex Care Agencies

  • Tracheostomy Care (including suction)
  • PEG Feeding & Administration of Medicines
  • Oxygen, Suction & Nebulisers
  • Epilepsy with Administration of Buccal Midazolam
  • Urinary Catheterisation
  • Diabetes (blood glucose monitoring & insulin)
  • Bowel Care (suppositories & micro enemas)
  • Physical Observations Skills; Sepsis; Basic Life Support

Education — Early Years

  • Child Safeguarding
  • Emergency First Aid; Basic First Aid
  • Food Hygiene
  • Fire Safety; Health & Safety & Welfare
  • Equality, Diversity & Inclusion
  • Preventing Radicalisation
  • Display Screen Equipment (for office/admin teams)
  • Managing Challenging Behaviour (including breakaway)
  • Load Handling (not people)

Dental & Medical (Doctors & GP)

  • Basic Life Support (including AED); Anaphylaxis
  • Immunisation Training; National Early Warning Scores (NEWS2)
  • Infection Control; Information Governance; Fire Safety; Health & Safety & Welfare
  • Equality, Diversity & Inclusion
  • Working with Ionising Radiation (for X‑ray compliance)
  • Record Keeping; Reflective Practice for Doctors; Complaints & Lone Working; Sepsis

Veterinary Clinics

  • Basic Life Support (team emergency response)
  • Anaphylaxis
  • Infection Control; Information Governance
  • Working with Ionising Radiation (compliance for imaging)
  • Fire Safety; Health & Safety & Welfare
  • Equality, Diversity & Inclusion; Display Screen Equipment

Flexible delivery options

  • Online Training: interactive e‑learning with knowledge checks for rapid onboarding and compliance.
  • Distance Learning: structured self‑study packs assessed by ACI tutors.
  • Face to Face Training: delivered at your venue, a venue you source, or at ACI’s Care Training Academy in Chepstow, South Wales.
  • Live Webinars (virtual practicals): real‑time demonstrations, Q\&A, and observed practice for selected courses.
  • Train the Trainer: build internal capability to deliver BLS, Fire Safety, Manual Handling, and Conflict Management.

What makes ACI different

  • Sector‑aware content: mapped to healthcare, education, dental/medical, and veterinary needs.
  • Competency‑focused practicals: assessed skills for high‑risk procedures (e.g., tracheostomy care, PEG feeding).
  • Audit‑ready documentation: certificates, attendance logs, and competency records aligned to UK standards.
  • Nationwide coverage: Face to Face training across the UK; dedicated academy in Chepstow; flexible online options.
  • Approachable experts: clinicians and experienced trainers who tailor scenarios to your setting.

> Get a tailored proposal - Request a quote

Example programmes

For a Healthcare Locum Agency

  • Induction bundle: BLS, Infection Control, Information Governance, Adult & Child Safeguarding, Fire Safety
  • Workplace safety: Health & Safety & Welfare, Display Screen Equipment
  • Agency compliance: NHS Conflict Resolution, Counter‑Fraud, Complaints & Lone Working

Outcome: faster onboarding, fewer compliance gaps, stronger client audit results.

> Start an induction bundle - Talk to us

For a Complex Care provider

  • Clinical skills pathway: Epilepsy (Buccal Midazolam), Diabetes (insulin), Tracheostomy Care, PEG Feeding, Oxygen/Suction/Nebulisers, Urinary Catheterisation
  • Core safety: Manual Handling of People, Sepsis, Physical Observations

Outcome: safer care, validated competencies, confident staff rotations.

> Plan your pathway - Contact us to book now

Accessibility & inclusion

  • Clear language, structured headings, and readable line lengths
  • Screen‑reader friendly formatting and descriptive section headings
  • Content tailored to diverse roles and learning preferences

Find out more: Accessibility in our training

What Our Customers Are Saying

ACI’s blended approach meant our locum nurses completed online compliance in days, then came on‑site for BLS and manual handling. We passed a client audit with no actions.

Operations Manager, national healthcare recruitment agency

The complex care practicals at the Chepstow academy were superb. Our team left confident with tracheostomy care and PEG feeding, and the competency evidence was spot‑on for commissioners.

Registered Manager, community care provider

Our GP practice used ACI for annual BLS and anaphylaxis plus webinar refreshers. Scheduling was easy, and the sessions were clear, inclusive, and very practical.

Practice Manager, GP surgery

Radiation safety and infection control for our veterinary team were delivered across two concise sessions. Helpful, relevant, and immediately applicable.

Clinical Director, veterinary clinic

The training provided by ACI Care Training Academy has been invaluable for our nursery team. The sessions are practical, engaging, and tailored to the needs of early years professionals. We’ve seen a real improvement in confidence and safeguarding awareness across our staff.

Early Years Practitioner, Private Nursery
Hands demonstrating CPR chest compressions on a training manikin, representing ACI’s hands‑on face‑to‑face clinical training.Educational workspace illustrating ACI’s high‑quality Care Training Academy and professional development services.Healthcare professional in a clinical setting, representing ACI’s expert-led Clinical Complaints Handling training.
Clinical care scenario with a cat being examined, highlighting ACI’s comprehensive care training and development services.
Word cloud featuring key governance terms surrounding the word ‘Policy’, representing ACI’s expert Policies and Procedures services.Clinical staff member standing with folded arms, highlighting ACI’s support services for healthcare professionals.
Healthcare professional in clinical uniform holding documents, representing ACI’s comprehensive services for healthcare professionals.Healthcare professional using a laptop to access ACI’s online training courses and digital learning resources.

Ready to raise standards and lead with confidence? Partner with ACI Training & Consultancy for skills that deliver exceptional care and compliance.

Get In Touch
Get In Touch

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What Our Customers Are Saying

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Hands demonstrating CPR chest compressions on a training manikin, representing ACI’s hands‑on face‑to‑face clinical training.Educational workspace illustrating ACI’s high‑quality Care Training Academy and professional development services.Healthcare professional in a clinical setting, representing ACI’s expert-led Clinical Complaints Handling training.
Clinical care scenario with a cat being examined, highlighting ACI’s comprehensive care training and development services.
Word cloud featuring key governance terms surrounding the word ‘Policy’, representing ACI’s expert Policies and Procedures services.Clinical staff member standing with folded arms, highlighting ACI’s support services for healthcare professionals.
Healthcare professional in clinical uniform holding documents, representing ACI’s comprehensive services for healthcare professionals.Healthcare professional using a laptop to access ACI’s online training courses and digital learning resources.

Ready to raise standards and lead with confidence? Partner with ACI Training & Consultancy for skills that deliver exceptional care and compliance.

Get In Touch
Get In Touch