/training/the-oliver-mcgowan-mandatory-training-tier-2
ACI Training & Consultancy helps organisations in Southampton arrange Oliver McGowan Mandatory Training Tier 2 for staff working in direct care roles. We deliver practical, one day sessions that support better communication, strengthen understanding of learning disability and autism and help teams apply person centred approaches with greater confidence.
Our in person care training UK wide combines practical, scenario based learning with expert led teaching. 92% of our customers re-book ACI to deliver their face to face training
This training is relevant across many care environments, including regulated services, community support, residential care and clinical settings. By focusing on real practice, Tier 2 helps staff understand the difference that communication style, environment and reasonable adjustments can make to someone’s experience of care.
We work with organisations that want private on site style delivery as well as those booking individual staff onto open courses. That flexibility can be especially useful when you are balancing rota pressures, staggered starts or a mix of experienced staff and newer team members.
Each course includes the records and summary information needed to support internal oversight. This helps managers keep training data organised, demonstrate completion where needed and identify follow on actions such as refreshers, supervision points or onboarding requirements.
We can help you decide the most practical way to deliver Tier 2 training for your teams and timescales.
Full course list in our Course Directory
Most of our Face to Face and Webinar Refresher Training can be booked online here.
For our Online Courses, visit our Online Training System.
If you don't see what you need, Contact Us here.
Training includes hands on practical learning, demonstrations, supervised practice and instruction from Registered Nurses or subject experts, tailored to your setting.
Training can take place at your premises, at ACI’s Care Training Academy in Chepstow or at a venue arranged either by you or ACI.
Yes. Courses like manual handling, fire safety and resuscitation include practical assessments to ensure competence and safety.
Yes. Training is tailored for health and social care agencies, complex care, care homes, domiciliary care, early years, dental and GP practices, private hospitals, aesthetics clinics and veterinary clinics.
Duration varies by topic but most sessions run as half day or full day courses, with bespoke programmes available.
A dedicated training administrator will help arrange your dates, venue and course requirements.
ACI delivered our mandatory training on-site, and the team loved the hands-on approach. Everything was tailored to our policies, and the trainer was fantastic.
The face-to-face sessions were practical and engaging. Our staff left feeling confident and fully compliant. Highly recommend ACI for in-person training.
Booking was easy, and the training was delivered exactly when we needed it. Certificates were issued promptly, which helped with our CQC audit.
We needed paediatric first aid for our Early Years team, and ACI made it stress-free. The trainer was knowledgeable and approachable—great experience!
Our dental practice team really valued the medical emergencies training. It was clear, practical, and CPD-accredited. We’ll definitely book again.