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Oliver McGowan Mandatory Training Tier 2 for Birmingham teams

ACI Training & Consultancy delivers Oliver McGowan Mandatory Training Tier 2 for organisations in Birmingham that need practical, role relevant learning disability and autism training. Our sessions are engaging, respectful and designed for staff working in direct care, with lived experience co delivery and clear evidence to support internal assurance.

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Why Organisations Choose ACI for In Person Care Training

Our in person care training UK wide combines practical, scenario based learning with expert led teaching. 92% of our customers re-book ACI to deliver their face to face training

Training that goes beyond a tick box exercise

Good training should help staff change how they communicate, adapt support and think about individual needs in everyday practice. Our Tier 2 sessions use discussion, reflection and realistic examples so teams leave with greater confidence, not just a completed attendance list.

Practical support for workforce planning

If you are coordinating training across busy services, we can help structure delivery in a way that works operationally. Private sessions can be arranged for larger groups, while open courses can be useful for smaller numbers or new starters who need to complete the required training pathway.

Clear records for managers and commissioners

ACI provides the completion information many organisations need for governance, onboarding and refresher planning. With attendance records, learning outcomes and feedback summaries, you have straightforward evidence to support reporting and show that training has been delivered in a structured, professional way.

Book Tier 2 training with confidence

Talk to our team about dates, numbers and delivery options. We can help you build a practical training plan that supports staff development as well as compliance.

We deliver training across the UK

Full course list in our Course Directory

Most of our Face to Face and Webinar Refresher Training can be booked online here.

For our Online Courses, visit our Online Training System.

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Frequently Asked Questions About Our Face to Face Care Training

What is included in ACI face to face care training?

Training includes hands on practical learning, demonstrations, supervised practice and instruction from Registered Nurses or subject experts, tailored to your setting.

Where can face to face training take place?

Training can take place at your premises, at ACI’s Care Training Academy in Chepstow or at a venue arranged either by you or ACI.

Is practical assessment included?

Yes. Courses like manual handling, fire safety and resuscitation include practical assessments to ensure competence and safety.

Do you offer training for different care sectors?

Yes. Training is tailored for health and social care agencies, complex care, care homes, domiciliary care, early years, dental and GP practices, private hospitals, aesthetics clinics and veterinary clinics.

How long does a course last?

Duration varies by topic but most sessions run as half day or full day courses, with bespoke programmes available.

How do we book training?

A dedicated training administrator will help arrange your dates, venue and course requirements.

What Our Customers Are Saying

ACI delivered our mandatory training on-site, and the team loved the hands-on approach. Everything was tailored to our policies, and the trainer was fantastic.

Healthcare Agency Manager

The face-to-face sessions were practical and engaging. Our staff left feeling confident and fully compliant. Highly recommend ACI for in-person training.

Complex Care Provider

Booking was easy, and the training was delivered exactly when we needed it. Certificates were issued promptly, which helped with our CQC audit.

Private Hospital Compliance Lead

We needed paediatric first aid for our Early Years team, and ACI made it stress-free. The trainer was knowledgeable and approachable—great experience!

Nursery Owner

Our dental practice team really valued the medical emergencies training. It was clear, practical, and CPD-accredited. We’ll definitely book again.

Dental Practice Manager
Hands demonstrating CPR chest compressions on a training manikin, representing ACI’s hands‑on face‑to‑face clinical training.Educational workspace illustrating ACI’s high‑quality Care Training Academy and professional development services.Healthcare professional in a clinical setting, representing ACI’s expert-led Clinical Complaints Handling training.
Clinical care scenario with a cat being examined, highlighting ACI’s comprehensive care training and development services.
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Healthcare professional in clinical uniform holding documents, representing ACI’s comprehensive services for healthcare professionals.Healthcare professional using a laptop to access ACI’s online training courses and digital learning resources.

Ready to raise standards and lead with confidence? Partner with ACI Training & Consultancy for skills that deliver exceptional care and compliance.

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