Creating a safer workplace is essential across all health, care and education based sectors. The All Wales Violence and Aggression Passport provides a recognised framework that ensures staff know how to recognise, prevent and safely respond to incidents of violence and aggression.
ACI Training & Consultancy delivers this programme through a flexible blended model that reduces time away from work while ensuring every learner meets the required standards.
Our training is suitable for:
- Healthcare Agencies
- Complex Care Providers
- Care Homes
- Domiciliary Care Providers
- Early Years and Education settings
- Dental Practices
- Doctors and GP Surgeries
- Private Hospitals
- Aesthetics Clinics
What the All Wales Violence and Aggression Passport Covers
Module A: Induction and Awareness
Learners gain an understanding of:
- What violence and aggression means in a workplace context
- Legal responsibilities for employers and employees
- Local policies, procedures and incident reporting
- Early warning signs, triggers and risk factors
Module B: Personal Safety and De escalation Theory
This module focuses on:
- Situational awarenes
- Verbal and non verbal de escalation technique
- Behaviour cycles and trigger
- Communication skills for diffusing conflict safely
Module C: Breakaway Skills (Practical)
A full practical session covering:
- Safe disengagement from grabs, holds and common physical risks
- Maintaining safe distance and using alarms
- Understanding “reasonable force” in line with UK legislation
- Practical release techniques and skills assessments
Our Blended Learning Delivery Model
Step 1: Online Theory — Modules A and B
Your staff complete the theory online in their own time. This keeps services running smoothly and ensures everyone arrives at the practical session with strong foundational knowledge.
Step 2: One Day Practical — Module C
A focused, hands on day delivered by experienced trainers, using realistic scenarios tailored to your sector. Learners practise safe breakaway techniques, disengagement strategies and personal safety principles in a supportive environment.
Certification
All successful learners receive certificates aligned to the All Wales Violence and Aggression Passport. These can be used as evidence for compliance audits, inspections and tenders.
Where and How We Deliver
ACI Training & Consultancy can deliver this programme:
- At your workplace anywhere in the UK
- At our Care Training Academy in Chepstow
- For teams of all sizes
- Weekdays or weekends
- With sector tailored scenarios for care, health, education, dental, GP and aesthetics settings
Whether you need training for a few staff or full organisational rollout, we provide a high quality, consistent learning experience.
Why Organisations Choose ACI Training & Consultancy
- Sector aware trainers who understand real world risks
- Blended delivery that reduces downtime
- Scenario based practical sessions relevant to your environment
- Clear documentation for CQC, CIW, Estyn and internal audits
- Training aligned to the All Wales Violence and Aggression Passport framewor
- Support with annual refreshers and competency planning
We help staff feel confident, capable and protected — reducing incidents and improving workplace culture.
Answers to Questions we are Commonly Asked
How long does the All Wales Violence and Aggression Passport training take?
Learners complete the online theory first, followed by a one day face to face practical session.
Can Modules A and B be completed online?
Yes, the theory is delivered online so staff can learn at their own pace before attending the practical day.
Is the training suitable for Early Years, dental and GP settings?
Absolutely. We tailor all scenarios and examples for non hospital environments including education, dental practices, surgeries and aesthetics clinics.
What practical skills are taught in Module C?
Learners practise safe breakaway techniques, distance management, and personal safety strategies for real world situations.
Do you offer onsite training across Wales and the UK?
Yes. We deliver nationally at your premises or you can attend our Chepstow academy.
Will our organisation receive proper certification after training?
Yes. Delegates receive certificates aligned with the All Wales Violence and Aggression Passport, suitable for audits and compliance checks.
Ready to Strengthen Staff Safety and Compliance?
Speak to our team to schedule your All Wales Violence and Aggression Passport training.
📧 bookings@acitrainingandconsultancy.co.uk
📞 01291 624451
Frequently Asked Questions
What does the All Wales Violence and Aggression Passport include?
It includes Modules A, B and C covering awareness, de escalation theory and practical breakaway skills.
How does ACI deliver blended Passport training?
We provide online Modules A and B, followed by a one day practical course for Module C.
Is the training suitable for Early Years, dental, GP and aesthetics teams?
Yes. We tailor scenarios and risk examples to suit each sector.
Do you deliver training onsite across Wales and the UK?
Yes. We can train at your workplace or at our Chepstow academy.
What certificates do staff receive?
Delegates receive certificates aligned to the All Wales Violence and Aggression Passport framework.
How do we book training for our organisation?
Email bookings@acitrainingandconsultancy.co.uk or call 01291 624451 to arrange dates and group sizes.
